배송(bae-song, baesong)
The process or act of sending goods or items
When to use
Sending goods, Delivery dispatch notice, Delivery delay announcement
The nuance
배송 refers to the act by the seller or delivery company sending goods to the buyer, including the entire process from dispatch to arrival.
수령(su-ryeong, suryeong)
The act or moment of actually receiving goods or items
When to use
Receiving items, Confirming delivery receipt, Visiting pickup location
The nuance
수령 means the moment or act when the buyer physically receives the goods, occurring after delivery is completed.
반품(ban-pum, banpum)
The act of returning received goods back to the seller or store
When to use
Reporting product issues, Requesting exchange or refund, Preparing return shipment
The nuance
반품 means the buyer sending back received items due to defects or dissatisfaction, occurring after receiving the goods.